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The experience

Say hello to a new way of renting

At Realm, we are creating a new way to live. All of our homes give you the freedom to live where you want to live, for however long you choose, on flexible terms. Plus, Realm offers you a whole lot of extras to help you get the most out of every day– from dry-cleaning services to exclusive events.

A better experience
all round

Here are just a few things that make Realm a very different rental experience.

Secure, flexible leases

With an institutional building owner, Realm gives you greater flexibility when signing and extending your lease. Say goodbye to rental insecurity – once you move in, you can stay as long as you like.

Your very own onsite manager

Your dedicated Resident Experience team will be onsite 7 days a week to help you with anything related to your home – from arranging maintenance to organising a pet-sitter for your furry friend, and even organising building events!

Appliances come as part of the package

Can’t be bothered to move the fridge again? At Realm you don’t have to! All homes come kitted out with a fridge/freezer, washing machine, dryer and full-size dishwasher.

Move in when it suits you, not us

Who has time to move home during a work week? Our team are on-site 7 days so there’s no need to take time off work. Move in Saturday or Sunday at your leisure!

 

Our places are pet friendly

Pets are part of the family, so they’re more than welcome at Realm! Check out our Pet Policy for the nitty gritty.

A handy-human that replies

Whether it’s a routine paint job or an emergency repair, the Realm maintenance team has you covered. They know how important it is to be responsive, and keep you updated the way you prefer be it a call, text or email.

All the furniture you need

As well as the appliances that come standard with all our homes, a selection of Realm properties come fully furnished for your convenience, complete with TV and microwave.

A neighbourhood like no other

We love the sense of community that Realm creates, and we host a range of events and get-togethers to give you time to catch up with your neighbours.

Make it feel like home

Want to paint a wall or hang a picture? Be our guest – we can even help with handy-person services to get you settled in! Just chat to the Resident Experience team first, and make sure your home is returned to its original state before you move out.

Services to make life sweeter

We can coordinate all the little things you may need, from child-minding and dog-walking, to dry-cleaning, personal training and beauty therapy.

Any questions?

We’ve answered some of the questions you might have below

What does ‘Build-to-Rent’ mean and how does it apply to Realm?

At a fundamental level, ‘Build-to-Rent’ is an industry term that means the entire building is owned by one institutional owner, with the sole focus on renting the apartments. Living in a Realm home gives you peace of mind that you can stay long-term and build a community without the uncertainty that renting in Australia currently provides.

Along with the ownership structure, Realm properties benefit from exclusive facilities and amenities, along with dedicated maintenance teams and a Resident Experience team focused on delivering a community experience. Realm aims to revolutionise the renting experience with a commitment to personalised responsive service, world-class locations and quality design. Be one of the first to try this new lifestyle and let our team show you what renting can be.

How long can I live in this property?

Our team believes in a renter’s ability to choose a long-term home and we are pleased to offer this option. After your initial tenancy term, you will be offered the option to extend. We encourage our residents to put their roots down and grow with us.

What sort of lease duration can I be offered?

We appreciate the need for flexibility in this changing world therefore we have created a variety of lease options to cater for the various needs of our residents. Our leases range between 6-36 months, however we welcome and encourage you to extend your stay with us when your lease expires and will be happy to discuss your options with you when the time comes.

Can I have a pet?

Yes! We understand that our furry friends are part of the family. At Realm we welcome pets and have created a pet-friendly space with plenty of helpful services to help you care for your pet. To ensure each resident’s safety and comfort, we do ask that all pets are pre-approved through a free-of-charge pet application process and abide by our Pet Policy (available upon request).

What is included in the lease agreement? Do I need to pay for utilities?

Your agreement includes:

  • A modern apartment with premium fixtures and fittings.
  • Appliances – for your convenience all apartments include a dishwasher, cooktop, full size oven, fridge/freezer, a washing machine and a dryer.
  • Access to modern facilities and amenities including gym, pool, private dining and entertainment areas, pet facilities and more. Please see our specific location pages here for details on what each Realm property offers.
  • Access to exclusive resident services such as pet minding, cleaning, storage, plant watering and more.
  • A dedicated and responsive maintenance team.
  • A curated community calendar of events to help you form bonds with your neighbours.

Utilities are paid by the resident and metered separately, however our team will be able to assist you with connecting your utilities and in most cases offer an exclusive discount as well!

Is there an application fee?

No. We aim to make the application process as easy as possible.

Who is your ideal tenant?

YOU!

Do I have to pay a Bond?

We do ask for a Bond of 4 weeks rent to be paid at the time of confirmation in line with Residential Tenancies Act requirements.

What payment methods do you accept for rental payments?

Our preferred payment method is automated payments direct from your bank through our Resident payment portal as we are a cashless property. Our team will be happy to assist you in setting this up. Alternatively, you are welcome to deposit directly into our bank account.

Will the rent increase?

Rental rates will be assessed annually or upon your lease renewal, as is standard industry practise. Rent increases will be notified in advance and will be reasonable.

What if I need to end my lease early?

Please speak to our team who will work with you to assist you in the process of early termination. There are fees to terminate a lease early, which covers costs such as marketing, leasing and administration, as well as loss of rental income. We will never charge unnecessarily and will do our best to assist you and provide you with a transparent understanding of costs.

What amenities are included?

Realm properties are designed with the rental experience in mind. As such all properties boast the premium amenities, all of which are included in lease agreement. Our properties are unique – for information on the amenities at Realm Kangaroo Point, please click here. For information on amenities at Caulfield, please click here.

Can I reserve common areas for a private event?

Yes, you are welcome to invite your friends and host an event. In fact, our team are even able to help you plan it!

Can I make changes to the apartment?

Your home is your castle therefore we do allow minor aesthetic changes to be made to the apartment, such as installing shelving or painting a wall. Please notify our friendly onsite team if you wish to make changes and we will advise of the costs involved as your apartment will need to be returned to its original state if/when you decide to move out. Our maintenance team will be able to help with the hanging of paintings and minor tweaks to your apartment.

What do I do if something needs to be fixed?

We have a dedicated maintenance team ready to assist you. You can log a maintenance request through the online resident portal, or by contacting one of the team.

What is the typical response time for maintenance requests?

This depends on the urgency of the maintenance request, however we endeavour to have our maintenance team respond to all requests with an initial visit or call, within 48 hours on weekdays.

Must I be present in the apartment for a maintenance technician to attend to the issue?

You do not need to be present – our fully vetted and approved technicians will be able to attend to your issue even if you are not home.

What repairs am I responsible for?

As a resident, you are responsible for the day-to-day upkeep of your apartment, including keeping it reasonably maintained and clean. You are responsible for any repairs to appliances or items that have not been supplied by Realm. As an additional service offering, our team can assist you with your personal repair or maintenance needs (note, this may incur a fee depending on the task).

What type of heating / air-conditioning is in the apartment?

Each apartment benefits from individually controlled heating and cooling units to ensure your utmost comfort.

Are there parking options available?

Our locations benefits from underground secure parking for residents, as well as a dedicated covered visitor parking area. As part of our sustainability approach we have also included charging stations for electric vehicles. If you would prefer to get around on a bike, we have spaces for you to securely store this also.

Do you provide any additional storage?

Realm offers residents the option to hire a secure onsite storage cage, located within the secure underground carpark (subject to availability at the time of booking)

Should I get contents insurance?

Realm cannot take responsibility for your personal items therefore we strongly recommend organising contents insurance for peace of mind.

How will my deliveries be accepted?

A secure contact-less parcel locker solution allows couriers and Australia Post to securely leave your parcel and notify you by text that it is ready for you to collect.

Is the property secure?

Realm has a secure access system for access to all communal areas, entrances, lifts and thoroughfares, as well as an intercom system and CCTV for added security.

How can I connect with the onsite team?

The Resident Experience team are onsite daily. Please refer to your welcome pack for information on how to contact the team.